Enrolment details of face to face examination

General Enrolment Information

• Trinity (Hong Kong) Music Center (hereinafter referred to as THKMC) reserves the right to change the deadline for enrolment
• Online enrolment payment is made by FPS. It is recommended that candidates use computers with GOOGLE CHROME browser to enrol.
• Make sure that you have a mobile phone with bank application & FPS before exam enrolment.
• Applicants/ candidates who haven’t got the bank application & FPS in their mobile phone may  to see more information. Online enrolment payment can only be paid by FPS.
• Please mark down the FPS bill number in case for further follow up.
• Applicant/ candidate is responsible for verifying that the examination fees are correct at the time of payment. If any changes are required, THKMC has the right to refuse or impose additional administrative fees on the candidate/ applicant. THKMC will not refund the overpaid amount
• The name of the candidate on the form must match with the candidate attending the exam and cannot be replaced/substituted by anyone else under any circumstances
• Candidate/ applicant must provide:
  – A valid Hong Kong ID card/passport containing the candidate’s photo and full name in English (for verification purposes only) 
  – Please upload the file as a computer scan or a photo file. The file format is limited to JPEG, PDF, PNG, GIF, BMP, TIFF and no more than 5 MB
  – Music Performance Diploma candidate who chooses a piece outside the repertoire list must attach the “Approval Letter” issued by Trinity College London during exam enrollment (for verification purposes only) 
  – Candidate applying for FTCL must provide a copy of the LTCL exam results and certificate (for verification purposes only)
• Examinations cannot be converted to the Digital recording examinations format, postponed, cancelled or refunded
• THKMC will try its best to arrange the exam month selected by the candidates, but it cannot be fully guaranteed
• If the epidemic breaks out again, all face-to-face exams will be immediately suspended and postponed until further notice, while ensuring the health and safety of all candidates and examiners. THKMC will notify candidates of the latest information about the exam by email

Enrolment and payment procedures

• Fill in the online enrolment form
• Preview and confirm the completed enrolment form content and exam fee
• Complete payment of the exam fee by FPS
• Applicant/ candidate will receive a confirmation email after the payment is completed. If the applicant/ candidate has not received the confirmation email within 3 working days after completed payment, please contact THKMC (info@trinitycollege.com.hk) immediately
• If candidate finds that the content of the enrolment is incorrect, please send an email with the request to info@trinitycollege.com.hk within 7 working days after the confirmation email is received (examination instrument & level and interpreter application cannot be changed). An administrative fee of HKD 300 will be charged after 7 working days
• Overpaid exam fees will not be refunded or transferred
• In case of any disputes, THKMC reserves the right of final decision.

Appointment slip

• THKMC will send the appointment slip to the address provided by the applicant/ candidate by mail within 3-4 weeks before the exam date. Applicant/ candidate will also receive an email notification
• If you have moved to a new address, please notify us by email (info@trinitycollege.com.hk) immediately
• THKMC is not responsible for any loss in mailing (including delay, damage, loss or theft damage etc.)
• Candidate must bring their appointment slip to the exam
• Candidate who has lost the appointment slip must send a written application to THKMC by email. THKMC has the right to charge administrative fees
• Candidates must visit or entrust others to THKMC to reissue the appointment slip no less than 7 days before the exam

Certificate

• Candidates who have achieved a pass or above result in their exam will receive an exam certificate.
• Certificate will be sent to the address provided by the applicant/ candidate in 2-3 months by mail after the candidate received the result report. Applicant/ candidate will also receive an email notification.
• If you have moved to a new address, please notify us by email (info@trinitycollege.com.hk) immediately.
• THKMC is not responsible for any loss in mailing (including delay, damage, loss or theft damage etc.).
• If a replacement certificate is required due to incorrect information filled in by the applicant/ candidate, the applicant/ candidate must pay an additional fee to apply for a replacement certificate.
• For replacement certificates, please refer to: https://www.trinitycollege.com/site/?id=3830

Exam timeline

• The timeline is only applicable to candidates enrolled in Hong Kong and Macau.
• The timeline only applies to general circumstances, cases involving special handling may require more time.