Withdrawals or refund
No refund or withdrawals will be made unless application for enrolment is not accepted.

Re-entry
If a candidate is ill and cannot take an exam as planned, the Trinity Hong Kong Music Centre must be informed as soon as possible. Applicant/Candidate can apply for a re-entry permit by providing a medical certificate current for the date of the exam and the appointment slip originally issued to the candidate.
The submission of original copies can be either by post or hand in to our office in person no later than 7 days right after the exam date.
Trinity Hong Kong Music Centre will forward the medical certificate and appointment form to Trinity College London, who will issue a re-entry permit for an exam at the same level in the same subject.A re-entry permit can be used for an exam within 12 months of the original exam date upon payment of 50% of the entry fee current at the new date of entering. If a permit is used towards entry for an exam at a higher level, any difference in fee is also payable. Notice will be made via email for picking up the permit at our office in 2 months after the end of exam session.

Appeals
If a candidate disagrees with the content of the received results report, they can submit an appeal within 14 days after receiving the report.

For information about the appeals process, please visit the following link:
http://www.trinitycollege.com/site/?id=3580

The steps for submitting an appeal are as follows:
1) Fill out the “Appeal Application Form.”
2) Scan the “Results Report” and email to resultsreview@trinitycollege.com

Reference information for the Appeal Application Form:
Centre name: HONG KONG
Centre number: 286

Appeal fees:
https://www.trinitycollege.com/resource/?id=7597

*Please note that the appeals process is handled directly by Trinity College London, and Trinity (Hong Kong) Music Centre does not participate in any aspect of the appeals process.

General instructions for bad weather situations

Tropical cyclone warning signal No. 3 or Amber/Red rainstorm warning
– All exams will be held as scheduled.
– If the Hong Kong Observatory announces the weather will deteriorate, and Typhoon signal No. 8 / Black rainstorm warning is likely to be issued: candidates will be informed by the Trinity Hong Kong Music Centre of any special arrangements.
Tropical cyclone warning signal No. 8 or above/Black rainstorm warning
– If the Hong Kong Observatory announces Tropical Cyclone Signal No. 8 or above/ the Black Rainstorm Warning is then cancelled
At or Before 7:00 am: Exams will continue as normal.
After 7:00 am: Exams held before 1:00 pm will be cancelled.
At or Before 11:00 am: Exams held after 1:00 pm will continue.
After 11:00 am: Exams will be cancelled.
For exams in progress: Exams will continue for the full time allotted unless the Centre Supervisor judges the situation to be dangerous or otherwise problematic.
– Rearrangements will be noticed to all candidates affected.

 

For more information and regulations, please visit:
www.trinitycollege.com/resource/?id=4978